Terms & Conditions

Last Updated: July 2026

Welcome to Zyra Jewelry. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund & Returns Policy.

If you do not agree with any part of these terms, please refrain from using our website.

2. About Zyra Jewelry

Zyra Jewelry specializes in fine diamond jewelry, including engagement rings, wedding bands, earrings, pendants, necklaces, bracelets, and customized jewelry.

We strive to provide accurate product information and high-quality craftsmanship.

3. Product Information

We make every effort to display products accurately.

However, due to differences in screen settings and photography:

  • Product colors may vary slightly.
  • Images are for illustration purposes.
  • Actual product dimensions may vary slightly.
  • Natural diamonds and gemstones may have slight variations in color and inclusions.

These variations are not considered defects.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

Prices are shown in the selected currency and may include or exclude applicable taxes depending on your location.

In the event of a pricing error, Zyra Jewelry reserves the right to cancel the order and issue a full refund.

5. Orders

After placing an order, you will receive an order confirmation via email.

Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors.
  • Cancel orders suspected of fraud.
  • Limit purchase quantities.

If your order is cancelled after payment, a full refund will be processed.

6. Customized & Personalized Jewelry

Customized, engraved, or made-to-order jewelry is manufactured specifically for you.

Therefore:

  • Such orders cannot be cancelled once production begins.
  • Customized products are not eligible for return or exchange unless a manufacturing defect is confirmed.

Please review all customization details carefully before placing your order.

7. Payments

We accept secure payments through approved payment providers.

Orders will only be processed after successful payment authorization.

We reserve the right to cancel any order if payment cannot be verified.

8. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Weather conditions
  • Customs clearance
  • Public holidays
  • Courier delays
  • Unforeseen circumstances

For complete details, please refer to our Shipping Policy.

9. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Please review the policy before making a purchase.

10. Warranty

If your purchase includes a manufacturing warranty, it covers only manufacturing defects.

The warranty does not cover:

  • Accidental damage
  • Normal wear and tear
  • Loss or theft
  • Improper handling
  • Damage caused by unauthorized repairs or resizing

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Designs
  • Graphics
  • Text
  • Videos
  • Icons
  • Trademarks

is the property of Zyra Jewelry and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Interfere with the operation of the website.
  • Misrepresent your identity or provide false information.

13. Limitation of Liability

To the maximum extent permitted by law, Zyra Jewelry shall not be liable for:

  • Indirect or incidental damages.
  • Loss of profits or business.
  • Delays caused by third parties.
  • Technical interruptions.
  • Events beyond our reasonable control.

Our total liability shall not exceed the amount paid for the purchased product.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of third-party websites.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised Last Updated date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Zyra Jewelry

Email: zyrajewels.co@gmail.com

WhatsApp: +91 95128 41443

Business Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)